Privacy Policy

1. Introduction

PublicCommonsMatrix ("we," "our," or "us") prioritizes the confidentiality of your personal data. This statement outlines our privacy practices and the way we handle, utilize, expose, and protect your information during your interaction with our website publiccommonsmatrix.sbs and while you engage in our yacht charter services.

Your engagement with our services indicates your acceptance of the procedures detailed in this document. We adhere to privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) along with other pertinent Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

The personal details we acquire from you are voluntarily submitted for instances such as:

• Securing a yacht charter
• Reaching out to us via our website or telephone
• Signing up for our newsletter
• Completing forms on our website
• Taking part in surveys or promotions

Such information typically consists of:

• Your name and contact details (email, phone number, and address)
• Financial details for transactions (handled securely by third-party entities)
• Your preferences and specifications for the charter service
• Information for urgent situations
• Special dietary or health-related data (if disclosed by you)

2.2 Automatically Collected Information

Automatically captured data when you browse our website includes:

• Your IP address and locational information
• The type and version of your web browser
• Visited pages and duration of site usage
• Source websites leading to our site
• Details about your device (such as type and screen resolution)

2.3 Cookies and Tracking Technologies

To improve your web journey, we use cookies along with other similar technologies. They facilitate:

• Memorizing your preferences
• Analyzing our site's usage and performance
• Delivering tailored content
• Enhancing our provided services

You maintain control over your cookies preferences via your browser settings or our cookies consent banner.

3. How We Use Your Information

Collected data is utilized for purposes such as:

• Service Provision: Facilitating yacht charter services, processing reservations, and managing communications related to your booking
• Client Assistance: Addressing your queries and offering help
• Transaction Handling: Managing payments and invoicing
• Protection and Security: Assuring secure operations and preventing scams
• Promotional Outreach: Sending offers and news updates upon your agreement
• Site Development: Examining patterns of usage to better the website
• Adherence to Legal Standards: Complying with current legal and regulatory mandates

4. Information Sharing and Disclosure

Trading, selling, or renting of your personal data to external parties is not practiced by us. However, there are scenarios where information might be shared:

4.1 With Service Providers

We may collaborate with reputable third-party service providers for assistance with payment processing; hosting and maintaining our website; email promotion; analytics; and client support.

4.2 For Legal Purposes

Data disclosure may occur if mandated by the law or to comply with legal procedures, legal orders, emergency situations, or to probe possible fraudulent or unlawful activities.

4.3 During Business Transitions

During events such as mergers, acquisitions, or asset sales of our business, your information may be part of the assets transferred.

5. Data Security

We enforce suitable safeguards like encryption, secure servers, controlled access, and frequent evaluations to protect your personal data against unauthorized access, adjustments, release, or destruction, along with staff training on these measures.

Even so, no mode of data transmission over the internet or electronic storage is impenetrable, thus we cannot pledge outright security of your data.

6. Data Retention

Your personal details are retained only to the extent necessary for the intentions it was gathered or as demanded by legal requirements. Common retention periods are:

• Charter reservations: 7 years (for taxation and legal purposes)
• Marketing communications: until subscription termination or data deletion
• Web analytics: 26 months
• Client support correspondence: 3 years following the last engagement

7. Your Rights and Preferences

Your privileges include access to, rectification of, and deletion of your data (with legal constraints), along with portability, opting out from marketing, and controlling of cookies. To exercise these rights, please reach out to us using the provided contact details.

8. External Services

8.1 Utilization of Google Analytics

Google Analytics is employed for assessing website usage patterns, which you can opt out from using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Interactions

Links to social platforms that have their own privacy policies might be found on our site.

8.3 Payment Transactions

Transaction processing is conducted through PCI DSS compliant third-party services.

9. Cross-border Data Processing

Your data may undergo processing in jurisdictions outside of Germany. We adhere to protective measures in line with relevant privacy legislation.

10. Protection of Minors

We do not target or intentionally gather information from children below the age of 13. If you suspect a minor has submitted information, please contact us at once.

11. Updates to the Privacy Policy

Adjustments to this Privacy Policy may be made to mirror changes in our procedures or legal obligations. Notifications about updates will be disseminated by posting the revised policy, emailing registered users, or displaying a banner on our website. Subsequent use after the revision date implies concurrence with the changes.

12. Contact Details

For inquiries regarding this Privacy Policy or our data handling practices, do not hesitate to contact us:

13. Conformity with Google Ads User Consent Policy

We adhere to Google Ads user consent policies, allowing adjustments to cookie/tracking preferences anytime through our cookie settings.